*Fixing A Working Relationship

Thursday, October 22nd, 2009

It is a sad fact of life that we spend more of our waking hours at work than we do at home.  In order to make that time as productive and hassle-free as possible, it is important that our key working relationships (both internally and with strategic vendors) are smooth.  Unfortunately, there are always times [...]

*Managerial Courage – Dealing Truthfully with your Employees

Wednesday, January 7th, 2009

 

Managerial Courage. When most people hear that phrase they think of the courage to make the difficult decisions. And while I would certainly agree that is part of it, I believe the more difficult part is being honest and up front with those who you manage.
The best managers are the ones that meet with their [...]

*10 Steps to Providing Good Feedback

Monday, December 8th, 2008

Mary has just finished giving a speech to a group of vendors. As she collects her notes, you approach her and offer some helpful feedback: "Hey Mary, I know you’ve taken a presentation skills course, but from what I just saw you still need to work on your eye contact."
You’ve offered similar feedback countless times [...]