*4 Ways of Communicating for Improved Productivity

Monday, December 7th, 2009

Your VP of Sales is from Pluto.
Do you remember the early nineties bestseller by John Gray, Men Are From Mars, Women Are From Venus?  That book introduced the idea that men and women have different communication styles, and that their relationships could benefit from an understanding of those styles and the ways they differ.
Guess what?  [...]

*Compelling Presentation Development

Tuesday, December 1st, 2009

Immediately after being told by the boss that they have to make a presentation, most employees will open up Powerpoint and begin crafting it.  That’s a big mistake.  Best-case scenario, it will take much longer than necessary to create; worst-case, it will lead to a poor quality or misdirected presentation.  This article provides an easy [...]

*A Formula for Trust

Thursday, October 22nd, 2009

For those of us that appreciate the value of the human element of business success, but are skeptical of ‘touchy-feely’ solutions, I’d like to re-introduce1 a formula for understanding the components of trust. By understanding these components, one can make a rapid diagnosis and plan action steps to help get to the necessary level of [...]

*Jack Welch - Communications

Thursday, June 4th, 2009

This article was published at EZine Articles.
 Overcommunicate, Overcommunicate, Overcommunicate – so says Jack Welch.
Not long ago, I had the pleasure of hearing Jack Welch speak and wanted to share some of my take-aways.
Jack, as you may know, heads an investment vehicle that has ownership interest in 11 companies.  During this time of extreme economic uncertainty he [...]

*Managerial Courage – Dealing Truthfully with your Employees

Wednesday, January 7th, 2009


Managerial Courage. When most people hear that phrase they think of the courage to make the difficult decisions. And while I would certainly agree that is part of it, I believe the more difficult part is being honest and up front with those who you manage.
The best managers are the ones that meet with their [...]

*10 Steps to Providing Good Feedback

Monday, December 8th, 2008

Mary has just finished giving a speech to a group of vendors. As she collects her notes, you approach her and offer some helpful feedback: "Hey Mary, I know you’ve taken a presentation skills course, but from what I just saw you still need to work on your eye contact."
You’ve offered similar feedback countless times [...]